FAQ

for owners

We are a community based business that takes your investment property seriously. We work collectively with local resources, housing offices, and a network of management professionals to provide superior service to our clients.

No. We take our instruction from you. You set the ground rules and parameters as far as authority for expenditures.

Monarch Property Management will take all the legal steps to enforce payment, including evicting the tenant, subject to the Residential Tenancies Act, 2006, S.O. 2006, c. 17 Monarch Properties will attend all arbitrations on your behalf.

Yes, we offer one-off management options, including: finding and interviewing potential tenants, running credit checks, and setting up the file for you. The fee is half of the first month’s rent, along with the cost of advertising and credit checks, where applicable.

For building related emergencies, we have a 24-hour emergency service. For health and fire emergencies, your first call should be to 911.

for tenants

In most cases, the rent can be increased if at least 12 months have passed since a tenant first moved in or since the tenant’s last rent increase.
A landlord must give at least 90 days notice in writing of any rent increase. 

Before entering your apartment the landlord or their employee must give you 24 hours written notice of entry giving a reason as well as a time (the time must be between 8 a.m. and 8 p.m.). Formerly even under the Tenant Protection Act, the landlord had to have a good reason to come in, such as to make necessary repairs, but now under the Residential Tenancies Act, they can claim it is just to do a general inspection. No notice is necessary in cases of emergencies, if you give the landlord permission to do so, or in cases where a notice to terminate the lease (by either the tenant or landlord) has been given.

The landlord can evict you for the following grounds:

  • Nonpayment of rent on the day it is due. The landlord can give you a Notice of Termination, but it can not take effect until the 14th day after the notice is given, (or only 7 days if you pay your rent on a daily or weekly basis). This notice must include the fact that this termination can be avoided by paying the amount due before the date it is to take effect.

  • If you are a tenant in subsidized or public housing and provide false information on your income or the incomes of those living with you, or changes to those incomes.

  • If you do illegal acts or allow someone to do illegal acts on the grounds or anywhere in the building. This is the case if you commit such act. It does not state that it is necessary for you or the other person(s) to have been found guilty in a criminal court, so if this follows the protocols of the previous law then it is likely it only has to be proven to the satisfaction of an adjudicator of the Landlord and Tenant Board;

  • Damage if you, other residents of your unit or your guests wilfully or negligently causes undue damage to your apartment, the building or property you can be evicted. The notice of termination of your lease must the reasonable enjoyment of the building for other tenants

  • state how you can remedy the situation and thereby prevent the eviction. 

  • If you, other residents of your unit or your guest “substantially interferes” with the case of a building with 3 units or less where the landlord also resides.

  • If you, other residents of your unit or your guest impair the safety of any person in the residential complex

  • Overcrowding If the number of persons occupying the rental unit on a continuing basis results in a contravention of health, safety or housing standards required by law.

  • Animals can be a reason for eviction if the Landlord and Tenant Board is convinced that the tenant is keeping an animal and that the animal(s) is substantially interfering with the reasonable enjoyment of the premises, causes allergic reactions, or is inherently dangerous to safety.

Even if you signed a lease with a “no pets” clause, if the pet is not a problem for anybody they can not enforce it; such no pets clauses are invalid under the law. You do not have to move or get rid of the pet unless the Board issues a written order to do so. Only if the pet is dangerous, causes allergic reactions or causes problems for other tenants or the landlord, must you get rid of your pet or consider moving elsewhere as per Landlord application to terminate tenancy based on animals.

If you have signed a lease for a specific period of time and it has not reached its end date yet, you may want to negotiate something with the landlord. If you are going to end your lease at the end date of that agreement and give 60 days notice of that, or are a month-to-month tenant and give 60 days notice, or a week-to-week renter and give 28 days notice, the landlord can not legally charge you any fees for not renewing your lease